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    Printer Firmware Management

    In this article:

    All of these features are available in the Settings menu in the printer panel. To get there:

    1

    Open the printer panel.

    2

    Click on the printer. If you don't see it in the My Printers list, add it by clicking "Add a printer."

    3

    Click the settings button.

     

    Printer firmware management_1

    Updating the firmware

    To be notified of firmware updates being available and to download them, allow access to the GrabCAD servers as described here. 

    If your firmware is out of date, it will look like this:

    Printer firmware management_2

    To update the firmware, just click here:

    Printer firmware management_3

    If the computers connected to your printer have no internet access, you will need to ask your reseller or printer technician to provide the upgrade package file.

    To update the firmware manually:
    1. Go to the printer and manually put it into Maintenance mode
    2. From the screen above, click "Browse for other versions..."

    Be sure that the upgrade package is in a folder on your computer's local storage, and not a network location.

    Once it's done downloading, you'll have to follow the instructions on your printer to finish the update. If you have a F123 Series printer, you can skip this step!

    Printer firmware management_4

    After that's completed, your printer will be up to date:

    Printer firmware management_5

    Setting the printer time

    If your printer's clock shows the wrong time, you can edit that here:

    Printer firmware management_6

    When you hit edit, the time on your computer will automatically fill the boxes. Just hit save to update the printer's clock.

    Exporting the printer configuration

    If you are requesting a service technician for your printer, they will often ask for the "printer logs" or the "printer configuration" files. You can get these using GrabCAD Print by clicking here:

    Printer firmware management_7