Product Life Cycle Classification

The purpose of the below charts is to provide you with the information concerning

(i) The duration that Service, Material and Software will be available following Hardware End of sales, and

(ii) the possibility for extended service.

Please scroll to the bottom of the page to review the Extended Services and Product End of Life policy documents


FDM
Product Name End of Sale * Technical Support Period ** Service Contracts Materials
 Dimension  6/30/2008 Minimum 7 years post End-of-Sale Not Available Available
 Dimension Elite / SST / BST 1200es  2/29/2017 Minimum 7 years post End-of-Sale Not Available Available
 Mojo  2/29/2017 Minimum 7 years post End-of-Sale Not Available Limited Availability
 uPrint SE / uPrint SE Plus / GrabCAD Compatible  2/29/2017 Minimum 7 years post End-of-Sale Not Available Available
 F120  12/15/2021 Minimum 7 years post End-of-Sale Available Available
 F170 Available Minimum 7 years post End-of-Sale Available Available
 F270  9/30/2022 Minimum 7 years post End-of-Sale Available Available
 F370 Elastomer Enabled Available Minimum 7 years post End-of-Sale Available Available
 F190 CR Available Minimum 7 years post End-of-Sale Available Available
 F370 CR Available Minimum 7 years post End-of-Sale Available Available
 F770 Available Minimum 5 years post End-of-Sale Available Available
 Fortus 250MC  2/29/2017 Minimum 7 years post End-of-Sale Not Available Available
 Fortus 360MC / 400MC  2/18/2016 Minimum 7 years post End-of-Sale Not Available Available
 Fortus 380MC CF (Carbon Fiber Edition)  6/30/2021 Minimum 7 years post End-of-Sale Available Available
 Fortus 380MC  6/30/2021 Minimum 7 years post End-of-Sale Available Available
 Fortus 450MC Available Minimum 7 years post End-of-Sale Available Available
 F900 Available Minimum 7 years post End-of-Sale Available Available
 F3300 Available Minimum 7 years post End-of-Sale Available Available

PolyJet
Product Name End of Sale * Technical Support Period ** Service Contracts Materials
  Alaris30 12/31/2010 Minimum 7 years post End-of-Sale Not Available Available
  Alaris30Pro / 30U 12/31/2013 Minimum 7 years post End-of-Sale Not Available Available
  Connex260 6/30/2016 Minimum 7 years post End-of-Sale Not Available Available
  Connex260U / 350 / 350U 9/30/2016 Minimum 7 years post End-of-Sale Not Available Available
  Connex500 / 500U 6/30/2016 Minimum 7 years post End-of-Sale Not Available Available
  Eden 250 12/31/2008 Minimum 7 years post End-of-Sale Not Available Available
  Eden 260 / 330 / 333 12/31/2007 Minimum 7 years post End-of-Sale Not Available Available
  Eden 350V / 500V 12/31/2016 Minimum 7 years post End-of-Sale Not Available Available
  Eden 260VS / V / S 12/31/2019 Minimum 7 years post End-of-Sale Available Available
  Eden 350 12/31/2009 Minimum 7 years post End-of-Sale Not Available Available
  J5 Series Available Minimum 7 years post End-of-Sale Available Available
  J3 Series Available Minimum 7 years post End-of-Sale Available Available
  J700 Dental / J720 6/30/2023 Minimum 7 years post End-of-Sale Available Available
  J735 / J750 12/31/2019 Minimum 7 years post End-of-Sale Available Available
  J750 Digital Anatomy Printer 12/31/2021 Minimum 7 years post End-of-Sale Available Available
  J826 / J850 / J850 Digital Anatomy Printer Available Minimum 7 years post End-of-Sale Available Available
  J835 12/31/2021 Minimum 7 years post End-of-Sale Available Available
  Objet1000 Upgrade to J4100 Available Minimum 7 years post End-of-Sale Available Available
  Objet24 V2.0 12/31/2016 Minimum 7 years post End-of-Sale Not Available Available
  Objet24 V3.0 12/31/2020 Minimum 7 years post End-of-Sale Available Available
  Objet260 Connex1/2/3 12/31/2021 Minimum 7 years post End-of-Sale Available Available
  Objet260 Dental / Dental Selection 10/31/2022 Minimum 7 years post End-of-Sale Available Available
  Objet30 Dental Prime 12/31/2022 Minimum 7 years post End-of-Sale Available Available
  Objet30 V2.0 (Including Pro, Orthodesk, Scholar) 12/31/2016 Minimum 7 years post End-of-Sale Not Available Available
  Objet30 V3.0 Pro/Prime/Orthodesk 12/31/2020 Minimum 7 years post End-of-Sale Available   Available
  Objet30 V5.0 5/15/2023 Minimum 7 years post End-of-Sale Available   Available
  Objet350 Connex1/2/3 12/31/2021 Minimum 7 years post End-of-Sale Available   Available
  Objet500 Connex1/2/3 12/31/2021 Minimum 7 years post End-of-Sale Available   Available
  Objet500 Dental Selection 12/31/2019 Minimum 7 years post End-of-Sale Available   Available
  Objet1000 Plus 8/31/2022 Minimum 7 years post End-of-Sale Available   Available

SLA
Product Name End of Sale * Technical Support Period ** Service Contracts Materials
  V650F  9/30/2021   Minimum 7 years post End-of-Sale   Available   Available
  Neo450E/S   Available   Minimum 7 years post End-of-Sale   Available   Available
  Neo800   Available   Minimum 7 years post End-of-Sale   Available   Available


SAF
Product Name End of Sale * Technical Support Period ** Service Contracts Materials
  H350   Available   Minimum 7 years post End-of-Sale   Available   Available


P3
Product Name End of Sale * Technical Support Period ** Service Contracts Materials
   Origin One Legacy (2.6/2.6.1)   7/1/2021   3 years from purchase date   Not Available   Available
   Origin One  9/1/2024    Minimum 5 years post End-of-Sale   Available   Available
   Origin One Dental  9/1/2024    Minimum 5 years post End-of-Sale   Available   Available
   Origin Two   Available    Minimum 5 years post End-of-Sale   Available   Available

 

PLEASE NOTE:

* Following the termination of the minimum technical support period, typically 7 years post End-of-Sale, systems that are under Time & Material coverage (not Service Contract) will be serviced on a best effort basis pending spare part availability.

 ** If Service Contracts are noted as available after the technical support period (typically 7 years from end-of-sale), renewals will be offered for a period of 1 year at a time or until the Service Contract End-Date (when listed).